planning & preparation prevents poor performance masterclass
ABOUT rebecca miller
Rebecca Miller the Skin Whisperer is Australia’s leading Skin Expert and creator of skinfit90 – the world’s first online bespoke skin health and well-being program educating and inspiring women to lead their best life.
With 25+ years in the beauty industry, Rebecca’s purpose is to ‘To empower women to feel confident & educate them to love the skin they're in’ which you will often see her doing through wellness workshops and personal development days.
Rebecca Miller, also known as, The Skin Whisperer, is the owner of La Bella Medispa which has three locations across NSW, where their tag line is to ‘make your visit unforgettable taking you on a journey of discovery’, which shows you the level of dedication Rebecca invests in her team for her clients.
In this masterclass Rebecca goes into her in depth planning process that has been a proven success with her award winning team from her clinics at Labella MediSpa .
This process is so powerful whether you have a team or are solo owned and operated and I'm so excited for you to dive into this months Masterclass.
Find out more from Rebecca and keep up to date with all the incredible things she is doing in and for our industry.
The planning process
Additional useful resources from Rebecca
Your organisational structure
Why is it important to nail down your organisational structure? Because it helps to grow you business! Knowing the structure of you business will provide guidance and clarity on specific human resource issues, such as managerial authority. Download the below template to get your structure sorted!
BUSINESS VALUES
Let's talk values... Identifying and understanding your values will support the vision of your business and shape the culture for your team and clients. Set aside half an hour and download the below VALUES EXERCISE - trust me, it will give you invaluable insight into both you and your business!
YOUR TEAM
One of my secrets for getting the most out of my team is to implement the Daily Huddle. What is this, I hear you ask? This is when my team gets together first thing in the morning, before the business opens, and each team member goes through a simple 5-step process to clarify their objectives for the day. Download my Team Huddle How-To below!